Checkin

Checkout

Guests

Hotel Metropol & Spa Zermatt: A Luxurious Retreat in the Swiss Alps

Hotel Metropol & Spa Zermatt is a 4-star family hotel located in the heart of Zermatt, Switzerland. The hotel promises genuine hospitality and a cozy atmosphere to make guests feel at home. The beautiful spa area with sauna, steam bath, Jacuzzi, and swimming pool offers a unique view of the Matterhorn, making the holiday experience perfect.

The charming Hotel Metropol & Spa offers cozy rooms with free Wi-Fi and a spa center. The health center provides massages and diverse treatments, and guests can unwind at the swimming pool. The hotel has fantastic views of the Matterhorn and is located in the center of Zermatt, making it an ideal location for those who want to explore the city and its attractions.

Key Takeaways

Hotel Metropol & Spa Zermatt is a 4-star family hotel located in the heart of Zermatt, Switzerland.
The hotel promises genuine hospitality and a cozy atmosphere to make guests feel at home.
The hotel has fantastic views of the Matterhorn and is located in the center of Zermatt, making it an ideal location for those who want to explore the city and its attractions.

Overview of Hotel Metropol & Spa Zermatt

Hotel Metropol & Spa Zermatt is a 4-star family hotel located in the heart of Zermatt, Switzerland. The hotel offers cozy rooms with free wireless internet and a spa center. It boasts fantastic views of the Matterhorn, which is one of the most famous peaks in the Swiss Alps.

The hotel has 58 rooms, which are divided into different categories, including Standard, Superior, Deluxe, and Junior Suite. Each room is equipped with modern amenities such as a flat-screen TV, minibar, safe, and hairdryer. Some rooms also have a balcony with stunning views of the Matterhorn.

The hotel's spa center is a perfect place to unwind after a long day outdoors. It offers a variety of treatments, including massages, facials, and body wraps. Guests can also relax in the sauna, steam room, or hot tub. Additionally, the hotel has a swimming pool where guests can take a refreshing dip.

Hotel Metropol & Spa Zermatt is located in the center of Zermatt, which is a car-free village. The hotel is just a few minutes' walk from the train station and the ski lifts. The hotel's location is perfect for those who want to explore the village's shops, restaurants, and bars.

In summary, Hotel Metropol & Spa Zermatt is a great choice for those who want to enjoy a cozy stay in the heart of Zermatt. The hotel's excellent location, great views, and spa center make it a perfect place to relax and unwind.

Accommodations and Amenities

Rooms and Views

Hotel Metropol & Spa Zermatt offers cozy rooms with fantastic views of the Matterhorn. The rooms are well-equipped with modern amenities such as free Wi-Fi, flat-screen TV, and a minibar. Guests can choose from a variety of room types, including single rooms, double rooms, and suites. Most rooms come with a balcony, allowing guests to enjoy the stunning views of the Alps.

Pool and Spa Facilities

The hotel's spa center is the perfect place to relax after a long day outdoors. Guests can unwind at the indoor pool, sauna, steam bath, or jacuzzi. The spa center also offers a range of massages and treatments, ensuring guests leave feeling refreshed and rejuvenated.

On-Site Dining Options

Hotel Metropol & Spa Zermatt has an on-site restaurant serving traditional Swiss cuisine. The restaurant offers a cozy atmosphere and a wide selection of wines. Guests can also enjoy a drink at the hotel's bar, which serves a variety of cocktails and other beverages.

Fitness and Exercise Opportunities

For fitness enthusiasts, the hotel has a well-equipped gym with modern equipment. Guests can work out while enjoying the stunning views of the Matterhorn.

Additional Amenities

The hotel offers a range of additional amenities to ensure guests have a comfortable stay. These include:

24-hour front desk
Free Wi-Fi throughout the hotel
Concierge service
Luggage storage
Laundry service
Meeting and banquet facilities

Overall, Hotel Metropol & Spa Zermatt offers guests a comfortable and relaxing stay in the heart of Zermatt. With its stunning views, cozy rooms, and world-class spa center, it's the perfect place to unwind and enjoy the beauty of the Swiss Alps.

Services Offered

Hotel Metropol & Spa Zermatt offers a wide range of services to make guests' stay as comfortable and enjoyable as possible. Here are some of the services offered by the hotel:

Cleaning Services

The hotel provides daily housekeeping services to ensure that guests' rooms are clean and tidy. In addition, guests can take advantage of the laundry and dry cleaning services, which are available for an additional fee.

Food and Beverage Services

Guests can start their day with a complimentary breakfast, which includes a variety of hot and cold items such as eggs, bacon, pastries, fruit, and yogurt. The hotel's restaurant serves lunch and dinner, offering a range of Swiss and international dishes made with fresh, locally sourced ingredients. Guests can also enjoy drinks and snacks at the hotel bar, which has a cozy atmosphere and a selection of wines, beers, and cocktails.

Additional Services

Hotel Metropol & Spa Zermatt offers a range of additional services to make guests' stay more comfortable. These include:

Free WiFi throughout the hotel
Ski storage facilities
Fitness center with state-of-the-art equipment
Indoor pool, sauna, and steam room
Spa and wellness center offering massages and beauty treatments

Guests can also take advantage of the hotel's free train station pick-up service, which runs regularly throughout the day.

Overall, Hotel Metropol & Spa Zermatt provides a range of services to ensure that guests have a comfortable and enjoyable stay. From daily housekeeping and laundry services to a complimentary breakfast and a range of food and beverage options, the hotel has everything guests need to relax and unwind.

Location and Attractions

Hotel Location

The Hotel Metropol & Spa Zermatt is located in the heart of Zermatt, Switzerland, on Matterstrasse 9. The hotel is conveniently situated within walking distance of the Zermatt train station, making it easily accessible for guests arriving by train. The hotel also offers a shuttle service for guests arriving by car, which can be arranged in advance.

Nearby Attractions

Zermatt is a popular tourist destination for both summer and winter activities. The hotel is located near several popular attractions, including the Kapelle Blatten "Maria Rosenkranzkönigin", a beautiful chapel with stunning views of the surrounding mountains. The Beresina-Haus, a historical site dedicated to the memory of the Swiss mountain guides who lost their lives while guiding clients, is also located nearby.

For those interested in outdoor activities, Zermatt offers a variety of hiking and skiing trails. The hotel is located within walking distance of several hiking trails, including the Matterhorn Glacier Trail and the Gornergrat Trail. For skiing enthusiasts, the Zermatt-Matterhorn Ski Paradise is just a short walk from the hotel.

Guests can also explore the town of Zermatt, which offers a variety of shops, restaurants, and cafes. The hotel is located near the Bahnhofstrasse, a popular shopping street in Zermatt.

Overall, the Hotel Metropol & Spa Zermatt is an ideal location for guests looking to explore the natural beauty and attractions of Zermatt.

Customer Experience

Staff and Hospitality

One of the standout features of Hotel Metropol & Spa Zermatt is its staff and hospitality. Guests consistently praise the friendliness and helpfulness of the hotel's employees. The staff is knowledgeable about the area and is always willing to provide recommendations on things to do and see in Zermatt. They are also quick to address any concerns or issues that guests may have during their stay.

The hotel's hospitality is also noteworthy. Guests are made to feel welcome from the moment they arrive, with a warm greeting and a tour of the hotel's facilities. The hotel's cozy atmosphere and genuine hospitality make guests feel at home during their stay.

Reviews and Ratings

Hotel Metropol & Spa Zermatt has received excellent reviews and ratings from guests on TripAdvisor and Booking.com. Guests consistently praise the hotel's location, cleanliness, service, and value. Many guests also mention the beautiful views of the Matterhorn from the hotel's deck.

The hotel's spa center is also a popular feature among guests. The spa offers a range of treatments, including massages, facials, and body treatments. Guests can also relax in the hotel's sauna, steam bath, and hot tub.

Overall, guests have had a positive experience staying at Hotel Metropol & Spa Zermatt. The hotel's staff and hospitality, combined with its excellent location and amenities, make it a top choice for visitors to Zermatt.

Booking and Availability

Check-In and Check-Out

Hotel Metropol & Spa Zermatt offers check-in from 3:00 PM and check-out until 11:00 AM. Guests are required to present a valid photo ID and credit card upon check-in. Early check-in and late check-out are subject to availability and may incur additional charges.

Prices and Payments

The prices at Hotel Metropol & Spa Zermatt may vary depending on your stay (e.g. dates, room type, etc.). To see prices, enter your dates. The hotel accepts payment by cash, debit card, and credit card. Please note that all payments made by credit card will be subject to a 2.5% surcharge. The hotel reserves the right to pre-authorize your card prior to arrival.

Pet Policy

Pets are not allowed at Hotel Metropol & Spa Zermatt.

Overall, Hotel Metropol & Spa Zermatt is a great choice for travelers interested in skiing, mountain walks, and clean air. The hotel offers a wide range of amenities and services to ensure a comfortable stay. Guests can enjoy the hotel's spa, indoor pool, and fitness center, as well as its restaurant and bar/lounge. The hotel's location in the center of Zermatt makes it easy to explore the town and the surrounding area.

Language Services

Hotel Metropol & Spa Zermatt provides language services to ensure that their guests feel comfortable and at home during their stay. The hotel staff is fluent in English and French, which are the main languages spoken by their international clientele.

Guests who speak English or French can communicate with the staff with ease, making their stay more enjoyable. The hotel offers a range of services in both languages, including check-in and check-out procedures, room service, and assistance with travel arrangements.

In addition to the staff's language skills, the hotel also provides written materials in English and French. This includes menus, room service menus, and hotel information guides. The hotel recognizes that language can be a barrier for some guests, and thus, they strive to provide materials in multiple languages to ensure that every guest can benefit from the hotel's services.

Overall, Hotel Metropol & Spa Zermatt's language services are a testament to their commitment to providing excellent customer service. By providing language services, the hotel ensures that guests from all over the world feel welcome and at home during their stay.

Frequently Asked Questions

What are the amenities offered at Hotel Metropol & Spa Zermatt?

Hotel Metropol & Spa Zermatt offers a range of amenities for guests to enjoy during their stay. Some of the amenities include an indoor pool, a full-service spa, a restaurant, a bar/lounge, a fitness center, and free Wi-Fi.

How is the restaurant at Hotel Metropol & Spa Zermatt?

The restaurant at Hotel Metropol & Spa Zermatt serves a variety of dishes, including local Swiss cuisine and international favorites. Guests can enjoy their meals in a cozy and elegant atmosphere while taking in the stunning views of the Matterhorn.

What are the reviews like for Hotel Metropol & Spa Zermatt?

Hotel Metropol & Spa Zermatt has received excellent reviews from guests. Many have praised the hotel's convenient location, friendly staff, and comfortable rooms. Guests have also raved about the hotel's spa facilities and delicious breakfast.

How does Hotel Christiania Zermatt compare to Hotel Metropol & Spa Zermatt?

Hotel Christiania Zermatt and Hotel Metropol & Spa Zermatt are both highly rated hotels in Zermatt. While both hotels offer excellent amenities and service, Hotel Metropol & Spa Zermatt is located in the heart of Zermatt and offers stunning views of the Matterhorn.

What is the design concept of Matterhorn FOCUS Design Hotel?

Matterhorn FOCUS Design Hotel is a luxury hotel in Zermatt that features a modern and minimalist design. The hotel's interiors are characterized by sleek lines, bold colors, and high-end furnishings, creating a chic and sophisticated atmosphere.

What is the location of Hotel Albatros Zermatt?

Hotel Albatros Zermatt is located in the heart of Zermatt, just a short walk from the train station. The hotel is conveniently situated near many restaurants, shops, and attractions, making it an ideal base for exploring the area.